FAQ

Frequently asked questions

How long does HALO hair last?


All hair last up to 2 years with proper care. Stay away from products with alcohol in it.




Can I color my extensions?


Yes, we only provide virgin hair extensions, which comes in a natural hair color: 1b or 2. We suggest your nearest licensed beauty professional for proper care.




How many bundles do I need to cover a full head?


2 bundles for 12"-18" and 3 or more bundles for 20"-30". This is also a good guide to use if you are installing a closure or frontal to give you or your client a complete look.




What happens if I ordered the wrong hair?


We ask that you select your hair carefully before purchase. We do understand that mistakes do happen and would only offer an exchange if the hair is still in tact and looks just how it was shipped. We must be notified within 12 hours of recieving your order.